How a Brisbane plumber cut 8 hours of quote calls down to 45 minutes a week
How a Brisbane plumber cut 8 hours of quote calls down to 45 minutes a week
Marco runs a 3-person plumbing business in Brisbane.
Before QuoteShield, he was spending roughly 2 hours a day fielding quote requests. Most of them were fine on paper, but they turned into long calls, site visits, and dead ends.
"I'd call someone back, drive 20 minutes to give a quote, and then they'd say they were just checking prices. That's half a day gone for nothing."
The fix wasn't more leads. It was better ones.
QuoteShield started showing Marco which enquiries were actually worth his time, so he could call the serious jobs first and let the tyre-kickers drift away.
What changed after 30 days
| Metric | Before | After | |---|---|---| | Quote call time | ~8 hours/week | ~45 minutes/week | | High-score lead conversion | Unknown | 73% | | Average job value | Baseline | +$280 | | Tyre-kicker callbacks | Too many | Zero |
Marco says the biggest change was confidence.
"Now I only call people with a score of 70+. They've already uploaded photos, described the job properly, and they're ready to book. My close rate is way up and I've got my evenings back."
The simple takeaway
If you're still quoting everyone, you're doing free admin for tyre-kickers.
Set a minimum score, call the hot leads first, and leave the rest until later. For a small trade business, that alone can give you hours back every week.