Privacy Policy — QuoteShield

1. Information We Collect

When you register for QuoteShield, we collect your business name, contact name, email address, phone number, trade categories, and business location. When customers submit job requests through your widget, we collect their name, contact details, job description, photos, and property information.

2. How We Use Your Information

We use collected information to provide our lead qualification service, including AI analysis of job requests, lead scoring, price estimation, and notification delivery. We do not sell your personal information to third parties.

3. Data Storage

Your data is stored securely on servers located in the Asia-Pacific region via our infrastructure provider, Supabase. All data is encrypted in transit and at rest. Uploaded photos are stored in secure cloud storage with access controls.

4. AI Processing

Job requests are processed by AI models to generate analysis summaries, lead scores, and price estimates. This processing is done in real time and the results are stored alongside the lead record. AI outputs are indicative only and do not constitute formal quotes.

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information. To exercise these rights, contact us at quoteshieldapp@gmail.com.

6. Contact

For privacy enquiries, email quoteshieldapp@gmail.com.